Terms of Service

Last updated: November 2026

1. Agreement and operator

These Terms of Service govern your access to relqen.dev and the Relqen services provided by Relqen Inc. ("Relqen," "we," "us"). By accessing or using the services, you agree to these Terms. If you use the services for an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the services.

2. Eligibility and accounts

You must be at least 18 years old and able to enter into a binding agreement to create an account. Provide accurate account information, protect your credentials, and notify legal@relqen.dev promptly if you suspect unauthorized access. You are responsible for activities carried out through your account, except to the extent caused by our breach of applicable obligations.

3. Services and customer responsibilities

Relqen provides tools for organizing marketing context, campaigns, content, and agent-assisted workflows. The functionality and usage limits applicable to your account are described in your selected plan or order. You are responsible for your business decisions, approvals, and use of generated content. Review outputs before publication or external action, including for accuracy, intellectual property rights, and compliance with advertising and privacy requirements.

4. Customer content and permissions

You retain ownership of content, instructions, and other materials you provide. You grant Relqen a nonexclusive license to host, process, transmit, and display those materials as necessary to provide and maintain the services, carry out your instructions, and meet legal obligations. You represent that you have the rights and permissions needed to supply these materials. Do not submit information you are not authorized to disclose.

5. AI-assisted output

AI-assisted output can be inaccurate, incomplete, or similar to output generated for other users. It does not constitute legal or other professional advice. You must independently evaluate it. As between you and Relqen, and to the extent permitted by law, you retain your rights in your inputs and may use outputs produced for you, subject to third-party rights and these Terms. We do not guarantee that any output is unique or eligible for intellectual property protection.

6. Integrations and third-party services

You decide which third-party tools and accounts to connect and which permissions to grant. Their use is also governed by their own terms and privacy policies. You may revoke access through the relevant settings. Relqen is not responsible for third-party products, changes to their availability, or actions you authorize them to take. Do not share credentials or access tokens outside the intended connection mechanism.

7. Acceptable use

Do not use the services unlawfully, infringe others’ rights, send unlawful or deceptive communications, distribute malicious code, attempt unauthorized access, circumvent access controls or usage limits, or interfere with service operation. Do not scrape or collect personal information in violation of applicable law. You must obtain any consent needed for campaigns and respect unsubscribe requests and communication preferences.

8. Plans, payments, and cancellation

Charges, billing periods, limits, and any renewal terms will be disclosed when you purchase a paid plan or in your order. You authorize charges you expressly agree to at checkout. You are responsible for applicable taxes other than taxes on our income. Cancel according to your account settings or contact legal@relqen.dev for assistance. Cancellation takes effect as described in the purchase terms; refunds are governed by those terms and applicable law. Material price changes will be communicated before they apply to a renewal.

9. Intellectual property

Relqen and its licensors retain rights in the service software, interface, documentation, and branding, excluding customer content and materials under separate licenses. Subject to these Terms, you may access and use the services for your own or your organization’s legitimate business purposes. Open-source components remain subject to their applicable licenses. You may provide feedback voluntarily; we may use it to improve the services without an obligation to compensate you.

10. Privacy and confidentiality

Our Privacy Policy explains how we handle personal information. Each party should protect nonpublic information disclosed by the other in connection with the services and use it only for the intended purpose. This does not restrict information that is public, independently developed, lawfully received without restriction, or required to be disclosed by law. Any separate signed confidentiality or data-processing agreement controls where applicable.

11. Changes, suspension, and termination

We may maintain or modify the services and may restrict access where reasonably necessary to address security risks, unlawful activity, nonpayment, or material violations of these Terms. Where practicable, we will provide notice and an opportunity to resolve the issue. You may stop using the services at any time. On termination, your access rights end; you remain responsible for accrued payment obligations. Contact us promptly regarding export or deletion of your information, subject to retention requirements and technical limitations.

12. Disclaimers

To the extent permitted by applicable law, the services are provided on an "as is" and "as available" basis. We disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement. We do not warrant uninterrupted availability, error-free operation, or particular business results. These exclusions do not limit warranties or protections that cannot lawfully be excluded.

13. Limitation of liability

To the extent permitted by law, neither party is liable under these Terms for indirect, incidental, special, consequential, or punitive damages, or lost profits, resulting from use of the services. Relqen’s aggregate liability arising from these Terms is limited to the greater of USD 100 or the fees you paid to Relqen for the services in the twelve months before the event giving rise to the claim. These limits do not apply to liability that cannot be limited by law, including fraud or willful misconduct.

14. Disputes and general provisions

Before bringing a claim, please contact legal@relqen.dev so we can try to resolve it. Nothing in these Terms removes rights or remedies provided by mandatory law. These Terms and any applicable order constitute the agreement for the services, subject to separate signed agreements. If a provision is unenforceable, the remaining provisions remain effective. Failure to enforce a provision is not a waiver. We will post revised Terms with an updated date and provide additional notice where required; changes apply prospectively.

15. Contact and legal notices

Relqen Inc.
2138 Keith St, Los Angeles, CA 90031, United States
Email: legal@relqen.dev
Website: https://relqen.dev